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Discussion topic: Slow broadband

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Avatar for Oli6
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This message was authored by: Oli6

Message posted on ‎17 Aug 2025 05:50 PM

Slow broadband

My new broadband hasn't been good since we switched from BT and I'm not happy. I never had any issues with BT service, apart from price and my internet today has struggled to get over 1mbps! 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎18 Aug 2025 07:35 AM

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@Oli6 if you are in the UK and in the first 31 days with Sky you can switch back to BT at no cost (see  https://www.sky.com/help/articles/cancel-sky-broadband) otherwise what has Sky told you when you reported the fault?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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