Discussion topic: Slow broadband
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Message posted on 30 Nov 2024 02:35 PM
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Slow broadband
My broadband is very slow and my streaming services are constantly being interrupted. On a speed test on Wednesday I had>400mpbs it is now less than 30mpbs
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All Replies
Message posted on 01 Dec 2024 11:37 AM
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Re: Slow broadband
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 04 Dec 2024 10:48 AM
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Re: Slow broadband
Hi @Lee315
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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