Discussion topic: Slow broadband

This message was authored by: Annette32 · ‎23 Nov 2024

Hi my broadband is consistently slow and has been since I upgraded to sky broadband super fast. I really need this sorting out as I work feom

home and it's causing me problems.

do you suggest a different product that will work as the current download speed guarantee is not being achieved

i don't really want to move my package but I'll have to if you can't resolve this for me.
Im a diamond member so im

aure you'll be keen to help me.

id also expect some compensation for the poor broadband speed over the last few weeks

thanks

This message was authored by: TimmyBGood · ‎23 Nov 2024

@Annette32 wrote:

id also expect some compensation for the poor broadband speed over the last few weeks

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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