Discussion topic: Slow broadband
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Message posted on 23 Nov 2024 12:13 PM
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Slow broadband
Hi my broadband is consistently slow and has been since I upgraded to sky broadband super fast. I really need this sorting out as I work feom
home and it's causing me problems.
do you suggest a different product that will work as the current download speed guarantee is not being achieved
i don't really want to move my package but I'll have to if you can't resolve this for me.
Im a diamond member so im
aure you'll be keen to help me.
id also expect some compensation for the poor broadband speed over the last few weeks
thanks
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Message posted on 23 Nov 2024 12:23 PM
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Re: Slow broadband
@Annette32 wrote:
id also expect some compensation for the poor broadband speed over the last few weeks
https://www.sky.com/help/articles/sky-broadband-speed-guarantee
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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