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Discussion topic: Slow broadband

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This message was authored by: Mark341

Message posted on ‎22 Sep 2024 10:54 AM

Slow broadband

My broadband is very slow. It should be at 75mb but I've done a speed test and it's registering at 42mb. I've got guaranteed speed too. Could this be sorted a.s.a.p as my part is works from home and is struggling to work

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎22 Sep 2024 10:56 AM

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@Mark341 

 

If you have a black sky hub could you post your stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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