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Discussion topic: Slow broadband

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Csidegirl3
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This message was authored by Csidegirl3 This message was authored by: Csidegirl3

Slow broadband

‎27 Nov 2022 10:11 AM

Hi I am paying extra a month to ensure secure speed broadband throughout the house. It is extremely slow upstairs and will not connect to a boaster. It's is 35.1 download speed upload is 9.3 

we cannot play on any games and watch anything on the upstairs devices. 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow broadband

‎27 Nov 2022 10:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@Csidegirl3If there is something wrong with the booster then you will need to contact Sky and they will troubleshoot the booster and if it has failed then they should give you another one.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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