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Discussion topic: Slow broadband again

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This message was authored by: Peedorf1

Slow broadband again

Slow broadband day 3 and now it's impacting my work profits. Any answers anyone please. Apart from changing provider

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This message was authored by: caesarome

Re: Slow broadband again

Posted by a Superuser, not a Sky employee. Find out more

@Peedorf1 wrote:

and now it's impacting my work profits. 


Not sure what you mean by this as Sky Broadband is for domestic use only.

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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