Slow and sporadic wifi

[RobertEllis]

We have moved to a cottage and the WiFi via the WiFi max hub is slow and sporadic. Messenger particularly bad. Some websites will not load at all. Please advise, I have tried the helpline but cannot get through.

[Tom-W19]

Hi @RobertEllis 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147