Slow and keeps disconnecting

[Lbe2]

All day internet keeps disconnecting it's driving me mad

[Lauraharp]

I'm finding this too. Having to reconnect my devices a lot. Yet the broadband and WiFi check shows no problems. Can't work it out 

[Chrisee]

@Lbe2 & @Lauraharp the lights on your Sky hub shows what is going on in realtime see https://www.sky.com/help/articles/hub-lights-explained-start

If these show the hub has lost its connection to the exchange the online service checker will not pick that up instantly because of how it works it can take up to an hour by which time your hub may have reconnected. If line drops continue report them to Sky but be aware that partial fibre connections are prone to issues during periods of bad weather so the issue should improvecas and when it stops raining. Full fibre is not affected anything like as much by bad weather.