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Discussion topic: Slow WiFi

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This message was authored by: Ashley2174

Message posted on ‎01 May 2026 07:59 PM

Slow WiFi

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We have been experiencing very low WiFi speeds. See attached the speed test we did 

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Avatar for Me134
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This message was authored by: Me134

Message posted on ‎01 May 2026 08:34 PM

Re: Slow WiFi

@Ashley2174 wrote:

IMG_6688.png

 

We have been experiencing very low WiFi speeds. See attached the speed test we did 

Although speed tests via wifi doesn't always show the actual reality those latency figures are poor. I'd start with turning off the router for 10 minutes and letting it reboot then testing again. Can you test with something via an ethernet cable? Have you ran the checker from your MySky app at all?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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