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Discussion topic: Slow WiFi up stairs

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This message was authored by: bessi

Slow WiFi up stairs

One my rooms up stairs not getting a signal 

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This message was authored by: TimmyBGood

Re: Slow WiFi up stairs

Posted by a Superuser, not a Sky employee. Find out more

@bessi 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: bessi

Re: Slow WiFi up stairs

Can you send me a booster so can see if that helps 

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This message was authored by: bessi

Re: Slow WiFi up stairs

Send me a booster to try 

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