@Charlie90210 wrote:
I need this rectified or I will be cancelling my contract.
As you are only talking to other customers have you run the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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