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Discussion topic: Slow WiFi speed

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This message was authored by: Stanleyip13

Slow WiFi speed

I tested via Service Checker which told me 151mb speed. But while I run speed test via my phone only 27mb-37mb. Much lower than expected. I can't smoothly browse YouTube .
and experienced connection drop sometimes.

I tried switch off and on the router several times. Still remain the same slow. This problem last more than 4months.

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This message was authored by: TimmyBGood

Re: Slow WiFi speed

Posted by a Superuser, not a Sky employee. Find out more

@Stanleyip13 wrote:

I tested via Service Checker which told me 151mb speed. But while I run speed test via my phone only 27mb-37mb.


The Service Checker shows speed delivered to the Hub, not WiFi from it.

 

Your phone is 'testing' the local wireless environment.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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