Discussion topic: Slow WiFi speed
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Message posted on 05 Oct 2026 08:23 PM
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Slow WiFi speed
I tested via Service Checker which told me 151mb speed. But while I run speed test via my phone only 27mb-37mb. Much lower than expected. I can't smoothly browse YouTube .
and experienced connection drop sometimes.
I tried switch off and on the router several times. Still remain the same slow. This problem last more than 4months.
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All Replies
Message posted on 05 Oct 2026 09:00 PM
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Re: Slow WiFi speed
@Stanleyip13 wrote:
I tested via Service Checker which told me 151mb speed. But while I run speed test via my phone only 27mb-37mb.
The Service Checker shows speed delivered to the Hub, not WiFi from it.
Your phone is 'testing' the local wireless environment.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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