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Discussion topic: Slow WiFi in certain rooms

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This message was authored by AsifYaseen This message was authored by: AsifYaseen

Slow WiFi in certain rooms

The Wifi on my console is extremely slow for no apparent reason. I'm certain that a WiFi booster would solve this issue.
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Slow WiFi in certain rooms

Posted by a Superuser, not a Sky employee. Find out more

@AsifYaseen 

What speeds do you get? 
What is the signal strength like on the console?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Slow WiFi in certain rooms

Posted by a Superuser, not a Sky employee. Find out more

@AsifYaseen wrote:
 I'm certain that a WiFi booster would solve this issue.

Sky will loan a booster under the terms of the 'WiFi Guarantee' to subscribers who pay for the  'Broadband Boost' or 'WiFi Max' add-ons.

 

They don't do so under the 'Wall to Wall WiFi Guarantee', although a small refund can be claimed under that scheme.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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