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Discussion topic: Slow WiFi from router

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Avatar for DomMoore78731
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This message was authored by: DomMoore78731

Message posted on ‎22 Sep 2024 12:03 PM

Slow WiFi from router

Hi - my router is consistently slower than what my sky says it gets. I get about 250-300 Mbps download even though my laptop is next to the router, and my phone only gets about 250 on average. Today, however, I have only gotten 50. I put up with 250-300 for ages (even though I pay for 500mbps) but I'd like to log this issue to get it resolved please. I pay for the amount so I should get it. Even when I use an ethernet cable direct, I only get about 300-350 Mbps download
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎22 Sep 2024 12:12 PM

Re: Slow WiFi from router

Posted by a Superuser, not a Sky employee. Find out more

@DomMoore78731 

 

What sky router do you have?

Did you take out the sky broadband boost or sky wifi max subscription?

 

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