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Discussion topic: Slow WiFi connection on tv

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This message was authored by: Rach61

Slow WiFi connection on tv

I need help to get my sky tv app to load and stop buffering when I am paying for a top WiFi speed broadband.

thankyou

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This message was authored by: Chrisee

Re: Slow WiFi connection on tv

Posted by a Superuser, not a Sky employee. Find out more

@Rach61 good speed to your hub does not mean the wifi spedds in your home are going to allow steaning,

 

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Rach61

Re: Slow WiFi connection on tv

Thanku for your reoky

I have the highest broadband and the sky wifi max bundle. But still buffering in livingroom.

is there a number to call?

refards Rachel 


@Rach61 wrote:

I need help to get my sky tv app to load and stop buffering when I am paying for a top WiFi speed broadband.

thankyou


 

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