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Discussion topic: Slow WiFi Speed - How to request a Sky Max Pod?

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This message was authored by: BillS19

Slow WiFi Speed - How to request a Sky Max Pod?

I have one room in my house where the WiFi speed is poor and connection sometimes drops and would like to know the process for requesting a Sky Max Pod.

 

When working from home I'll frequently not have enough bandwidth to support a Teams call or I'll not be able to connect at all.

 

Happy to buy an extender if anyone can recommend one they've had success with connecting to a Sky Max Hub.

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This message was authored by: Chrisee

Re: Slow WiFi Speed - How to request a Sky Max Pod?

Posted by a Superuser, not a Sky employee. Find out more

@BillS19 if you buy Sky's WiFi Max package they  will send the first extender out after a phone call. Adding a third party extender might work but  a lot depends on the distances concerned and how your home is built. If the room is a fair way from the hub there sre better technologies like Powerline networking which use your homes mains wiring to carry the data you can buy these with built-in wifi access points but if being used for business using an Ethernet cable to the adapter is often a better solution.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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