Slow Wi-Fi sky say it’s 10 But everything else I test it on say 6 or max 8

[Wilky81]

Slow Wi-Fi sky say it’s 10 But everything else I test it on say 6 or max 8

[cookiemonsteruk]

@Wilky81 

Can you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[TimmyBGood]

@Wilky81 

10Mbs arriving at a Hub could easily be 6-8Mbs when retransmitted over WiFi: go far enough away from the Hub or on the other side of a few walls and it will be zero Mbs.

If you post your Hub stats, we'll have some information about your particular phone line and internet connection to work with.

Note that it's speed arriving at the Hub which counts against the minimum speed guarantee, not speed test website results on a wireless device.

[Davidwilky]

Username and password won't work here 

[Davidwilky]

It's only 1 user no walll as it's in living room same as all other devices 

 

[TimmyBGood]

@Davidwilky 

That looks like the asymmetry typical of ADSL on a long line from the telephone exchange: this is where the Hub stats are crucial to understand what's going on.

[Davidwilky]

How do I find that information 

[TimmyBGood]

@Davidwilky 

It's linked a couple of times above: you use the Hub credentials (either admin/sky or admin/'wifi key') to access these, not your Sky Community login.

[TimmyBGood]

@Davidwilky 

http://192.168.0.1 

[Highlinder]

@Davidwilkyfollow the information in post 2 or this thread.

[Davidwilky]

 

[TimmyBGood]

@Davidwilky 

That image is rather too small for my increasingly bad eyesight to decode, but does at least confirm you are on moderately poor ADSL (shown by 'PPPoA' as connection type), which is now an effectively obsolete broadband technology with an inherently very slow outbound speed and limited inbound even on a short line* (which yours is not).  I'd suggest investigating if Superfast (FTTC) or better is available at your address.

*24Mbs in and 1.4Mbs out, then reduced by distance from the telephone exchange (as in the ADSL2/2+ curves below)

[cookiemonsteruk]

@Wilky81 

@Davidwilky 

Enter your full postal address below and post the table after removing your address from the image to see what else is available

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Your wifi test was done over 2 bars of signal and low battery both impact wifi speeds. Also you are 3.3km from the exchange so 10Mbps is very good

[Davidwilky]

Router Statistics

System Up Time: 666:37:49

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN PPPoA 101877287 134880848 0 14513 18657 666:36:22 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 18181556 9619063 0 8633 0 666:35:54 WLAN (5 GHz) Up 121619420 95489645 0 550703 0 666:35:47

---

Broadband Link Downstream Upstream Connection Speed (Kbps) 10238 799 Line Attenuation (dB) 46.5 28.6 Noise Margin (dB) 3.1 15.7

[TimmyBGood]

@Wilky81 

10238 799 Line Attenuation (dB) 46.5 28.6 Noise Margin (dB) 3.1 15.7

OK, so the Hub is synchronized at 10.2Mbs in and 0.8Mbs out: that's not particularly great for ADSL on average but as I said above, line speed on that technology is directly related to distance from the exchange and as @cookiemonsteruk indicates is as good as you can hope for at your location. You're then only using WiFi which accounts for the additional speed drop to wireless client devices: moving to a different broadband technology which delivers higher speed to the address is the best solution.