Slow Internet

[Nathan201337]

Sky services are saying my serv8ces are great this is not the experience I am having since joining sky Broadband very slow on devices takes long times on pc to load screen which shouldn't happen with the package I have I run a speed test on my pc and get 0.17 maps download and 0.18 mbps upload Which is crazy considering what I pay for

[Chrisee]

@Nathan201337 Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.