Slow Fibra Broadband

[DavidRad]

Upgraded to Fibre Broadband about 3-4 weeks ago, I get 120 mbps if I stand next to the router, we have 2 multi screen boxes and 2 extenders, and in all other rooms and floors of the house we are getting a pathetic speed, slower than the old broadband speed.  I have been on work teams calls today and they have constantly dropped and re-connected, I cant work like this. Please help sky, it seems there is nowhere to get any help other than web pages and a robot that just tells me to turn the router off and on again which is doing nothing.

[Chrisee]

@DavidRad I assume you mean Sky Q minis when you refer to 'multiscreen boxes" if so you actually have 6 wifi nodes on your Sky mesh system (the hub and the main Q box are also nodes). The Sky mesh is fairly old tech but should cope with 6 (the limit is 8 nodes) but the issue can be daisy chaining as the speed a node can offer depends on the speed the unit gets from the next node. One suggestion if you are working quite far from where the hub is connected is to imprive the backhaul connection to the nearest Sky box or extender. 

When I had Sky Q I had a similar issue which I solved by buying a powerline extender kit. These use your home's mains wiring one adapter plugs into a wall socket near the hub and connected by an ethernet cable thst comes in the kit the secoond does the same to the sky unit near you work place. This means the backhaul traffic has a faster route to the router than via a chain of Sky boxes.