Slow FTTP (500) speeds

[TechmanagerMal]

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@Eddie+Jr. wrote:

Just to add, My freind is on BT 900 and gets 900 all the time even on Wi-Fi tests ... Crazy 😕 

Something needs to be fixed.

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@TimmyBGood 

Is this an anomally or is there a logical reason?

[TimmyBGood]

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@TechmanagerMal wrote:

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@Eddie+Jr. wrote:

Just to add, My freind is on BT 900 and gets 900 all the time even on Wi-Fi tests ... Crazy

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I think that was simply an incorrect anecdotal report.  900Mbs over ethernet, yes, but very unlikely on WiFi, particularly from a BT Smart Hub 2.

I have a 'freind' who's won the lottery several time...

[Eddie+Jr.]

I've seen it in front of me ... I couldn't believe it as we all know Wi-fi from a CP router will never go that fast ... Unless he was using a 3rd party router but he was getting 904mbps if i remember 

[jamesn123]

@Eddie+Jr. 

Surely had to be a 3rd party router. I dont see how they would have got 900mbps over WiFi on a WiFi AC router

[TimmyBGood]

@TechmanagerMal @Eddie+Jr. 

In optimal conditions 802.11ac can shift 1.3Gbs, but the real world is very rarely optimal ; )

Realistically I'd suggest as a basic rule of thumb half the cabled speed arriving at the router should be considered 'good' for WiFi in average domestic settings, so something like 40Mbs from optimal full-fat FTTC to perhaps 450Mbs from 'gigabit' FTTP.  Unfortunately ISPs make basically no effort to explain this to their subscribers.

[TechmanagerMal]

@Eddie+Jr. 

Has Sky previously offered to let you leave or were they still pursuing a fix?

[Eddie+Jr.]

They wouldn't entertain me as soon as i mentioned leaving, They kept trying to dodge the question as best as they could.

If the issue is not fixed once the openreach engineer finishes the work i'm going to try and ask the question again. 

Any advice i should ask the engineer while they are here to try and help out with anything? ... Testing for possible kink in the fibre inside the CSP? ... Cleaning the fibre? ... Live fibre tests? Speed testing before they leave? as they didn't do this on the first installation.

[jamesn123]

@Eddie+Jr. 

Fibre cabling is either on or off, the speed issues you are seeing are almost certainly either issues with backend equipment in your exchange, oversubscription in your area or Sky servers. 

[TechmanagerMal]

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@TimmyBGood wrote:

@TechmanagerMal @Eddie+Jr. 

In optimal conditions 802.11ac can shift 1.3Gbs, but the real world is very rarely optimal ; )

Realistically I'd suggest as a basic rule of thumb half the speed at the router should be considered 'good' for WiFi in average domestic settings, so 40Mbs from full-fat FTTC to 450Mbs from 'gigabit' FTTP.  Unfortunately ISPs make basically no effort to explain this to their subscribers.

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• Finally, someone prepared to offer a number, all other things being equal, half the speed at the router.
• I used to get 60Mbps on average from 74/20 Superfast and now 150Mbps from 520Mbps Ultrafast Plus.

[TimmyBGood]

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@TechmanagerMal wrote:

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Finally, someone prepared to offer a number, all other things being equal, half the speed at the router.

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Just as a very basic way of gauging local performance though: conditions at every property will be different (and different again within each property: our internal stairwell is essentially WiFi-proof).

[TechmanagerMal]

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@TechmanagerMal wrote:

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@TimmyBGood wrote:

@TechmanagerMal @Eddie+Jr. 

In optimal conditions 802.11ac can shift 1.3Gbs, but the real world is very rarely optimal ; )

Realistically I'd suggest as a basic rule of thumb half the speed at the router should be considered 'good' for WiFi in average domestic settings, so 40Mbs from full-fat FTTC to 450Mbs from 'gigabit' FTTP.  Unfortunately ISPs make basically no effort to explain this to their subscribers.

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• Finally, someone prepared to offer a number, all other things being equal, half the speed at the router.
• I used to get 60Mbps on average from 74/20 Superfast and now 150Mbps from 520Mbps Ultrafast Plus.

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@jamesn123 

Any helpful comments?

[jamesn123]

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@TechmanagerMal wrote:

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@TechmanagerMal wrote:

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@TimmyBGood wrote:

@TechmanagerMal @Eddie+Jr. 

In optimal conditions 802.11ac can shift 1.3Gbs, but the real world is very rarely optimal ; )

Realistically I'd suggest as a basic rule of thumb half the speed at the router should be considered 'good' for WiFi in average domestic settings, so 40Mbs from full-fat FTTC to 450Mbs from 'gigabit' FTTP.  Unfortunately ISPs make basically no effort to explain this to their subscribers.

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• Finally, someone prepared to offer a number, all other things being equal, half the speed at the router.
• I used to get 60Mbps on average from 74/20 Superfast and now 150Mbps from 520Mbps Ultrafast Plus.

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@jamesn123 

Any helpful comments?

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Read this

If we are speaking strictly theoretically you could get 6,933Mbps out of 802.11ac WiFi but that just isnt going to happen because you'd need to live in an area with absolutely no other signals in it and be using a router that costs £££s. Additionally Sky's hubs do not integrate that many antenna or software to make use of so many side by side 160mhz channels. 

The figures @TimmyBGood has given are complete ballpark and completely depend on individual cases. I have a WiFi 6 router and can only pull 300-500mbps peak on a good day because the 5ghz spectrum around me is quite crowded. 

Have you taken the time to analyse the RF spectrum inside your home to see whether you'd be able to make use of side by side 5ghz channels to attain these speeds you seem to expect?

[TechmanagerMal]

@jamesn123

Interesting read, thanks.

Have you taken the time to analyse the RF spectrum inside your home to see whether you'd be able to make use of side by side 5ghz channels to attain these speeds you seem to expect?

I have, as did the Broadband Tech Engineer when they visited, but to be honest I am not sure either of us could understand the results.

BTE may just have found no competing signals and said nothing.

It's not about speeds I expect it's about getting guidance from the forum about what to expect and how to proceed, whether to drop back to Ultrafast or even "full fat" ( @TimmyBGood ) Superfast over FTTP if that were feasible.

[jamesn123]

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@TechmanagerMal wrote:

It's not about speeds I expect it's about getting guidance from the forum about what to expect and how to proceed, whether to drop back to Ultrafast or even "full fat" ( @TimmyBGood ) Superfast over FTTP if that were feasible.

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The answer to that question is easy really.

Do you use ethernet connected devices? If Yes do you need the full ultrafast speed on them?

Additionally do you have a busy home or is it just yourself & 1-2 other people? If its a quiet house you really dont need ultrafast unless of course you are making use of the speed via ethernet in my previous question. 

[Pikapika]

Similar experience, was on bt fttp and can verify reports of 900mb straight of la the bat on wired connections. 

however after switching to ultrafast 1, speed tests via speed test.net start at 30 and then ramp up slowly to 130 by the end of the test if lucky. 

Are there any tests sky can do for throughput  router side? And then actually share those with the end user so a comparison can be made. Did not experience this with Vodafone either straight full speed all the time.

might need to switch to another provider if I don't see any consistent speed increases.

will try turning the ont on and off but fttp is pretty binary it is either on or off there should be no degradation or fall off like copper.