Discussion topic: Slooow broadband
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Message posted on 31 May 2026 10:47 AM
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Slooow broadband
We are in a small flat, everything is within 10m of the hub. This is in a utility cupboard containing washing machine, dishwasher and meters. It also contains the openreach box so no choice where to plug in.
I would expect the location to affect speed but I have run speed tests on everything (tv 2 phones and 1 pc and all say speed is about 10 mb/s on 300 fibre. There are some ethernet sockets in the utility cupboard and 1 in the living room but I am not sure it is that causing the issue. I stream on youtube live so have wasted hours on aborted streams.
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Message posted on 31 May 2026 11:01 AM
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Re: Slooow broadband
If the Wi-Fi has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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