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Discussion topic: Slobroadbqmd

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This message was authored by: Zoe752

Slobroadbqmd

Hello I got the highest broadband speed but on my phone when I go into a game it lags and it don't load straight away but on my tv it's absolutely fine it's relay annoying that this happens even with Facebook it takes ages to load 

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This message was authored by: Sharcuk

Re: Slobroadbqmd

@Zoe752 Sounds more like a problem with the phone settings. What type of phone is it?



Sky Q, 3 mini boxes, booster and full fibre gigafast. Good WiFi coverage throughout a 4-bedroom house!
This message was authored by: Me134

Re: Slobroadbqmd

Posted by a Superuser, not a Sky employee. Find out more

@Zoe752 wrote:

Hello I got the highest broadband speed but on my phone when I go into a game it lags and it don't load straight away but on my tv it's absolutely fine it's relay annoying that this happens even with Facebook it takes ages to load 


Change the Sky Broadband Shield settings to either 18 or off entirely. If using an iPhone, either try a different browser (Firefox maybe) or turn off the Apple Private Relay.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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