Discussion topic: Skybroadband disconnections at 1-3 in the morning

This message was authored by: Vanner · ‎07 May 2022

Anyone else having problems with sky just completely disconnecting at around 1-2 in the morning, seems to happen more that I upgraded the speeds + booster usually last around 10-20 minutes which and I do livestreaming in the early hours and it completely messes up what I am doing but the thing is this didn't happen previously as much maybe once a month or less.

This message was authored by: TimmyBGood · ‎07 May 2022

@Vanner

If you have any Q television boxes, disconnection of wireless devices in the very early morning can be caused by these going into their low power 'Eco' mode which cuts their 'hotspot' functionality. This power setting can be changed on each box.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: jamesn123 · ‎10 May 2022

@Vanner

How often does it happen and how long has it been happening for

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Skybroadband disconnections at 1-3 in the morning

Skybroadband disconnections at 1-3 in the morning

All Replies

Re: Skybroadband disconnections at 1-3 in the morning

Re: Skybroadband disconnections at 1-3 in the morning

Was this discussion not helpful?

Search Sky Community

Start a new discussion