Skybox connection

[jo148]

hi,

My sky box doesnt comnect to my broadband. I've tried turning the box off for a while then restarting. That worked a couple of times but now not working. 

i can watch tv bit not search/ catch up etc

please advise 

thanks

Jo

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147