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Discussion topic: SkyQ green light. Router 3 green lights. No TV

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Avatar for Uniquely+me
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This message was authored by: Uniquely+me

Message posted on ‎13 Apr 2026 10:19 PM

SkyQ green light. Router 3 green lights. No TV

Q Box had orange light earlier. Re- booted system and everything was fine. In middle of watching programme and it froze. E erything still has green lights. My phone lost contact but I reconnected that without a problem
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Apr 2026 07:53 AM

Re: SkyQ green light. Router 3 green lights. No TV

Posted by a Superuser, not a Sky employee. Find out more

@Uniquely+me hopefully your Q box has re-connected by itself but if it hasn't go into the network settings and follow the instructions on screen or see https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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