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Discussion topic: Sky won’t let me call them

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This message was authored by Jasmine578 This message was authored by: Jasmine578

Sky won’t let me call them

My account services have been suspended and everytime I try to call to speak to someone about this. It says you have to make payment then and there or you wont be put through to someone, and the call ends if you do not enter bank details to pay. What can I do?

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky won’t let me call them

Posted by a Superuser, not a Sky employee. Find out more

@Jasmine578 wrote:

My account services have been suspended and everytime I try to call to speak to someone about this. It says you have to make payment then and there or you wont be put through to someone, and the call ends if you do not enter bank details to pay. What can I do?


@Jasmine578 afraid Sky do expect payment in full and an ongoing payment method before re-instating your services and before you can contact them on the phone you have registered to the account 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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