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Discussion topic: Sky wifi transmitting wifi 5 even though it's switched off

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This message was authored by Brighthelmstone This message was authored by: Brighthelmstone

Sky wifi transmitting wifi 5 even though it's switched off

We have a Sky Q router (SR203) and a repeater (SE210) on the landing so the kids can get their precious Netflix in bedrooms.

We tried wifi 5 in the past but our Victorian walls objected!   So we have 5 disabled on the router and just use 4,  which works fine for us.

So why is it that I can still see a wifi 5 signal that pops up about every five minutes and then disappears?    It's defiantly emanating within our house as the SSID is the same as our wifi 4.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky wifi transmitting wifi 5 even though it's switched off

Posted by a Superuser, not a Sky employee. Find out more

@Brighthelmstone 

You appear to be confusing 2.4Ghz and 5Ghz WiFi frequency bands with Wifi 5 (802.11ac) and WiFi 4 (802.11n) standards.  These are not the same thing: both the items of hardware you mention are 802.11ac whether or not the 5Ghz SSID is disabled.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Brighthelmstone
Topic Author
This message was authored by Brighthelmstone This message was authored by: Brighthelmstone

Re: Sky wifi transmitting wifi 5 even though it's switched off

I see what you mean about WiFi 4 & 5.

 

To clarify,  I have an intermittent 5GHz signal being transmitted by the Sky devices even though only 2.4GHz is enabled.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky wifi transmitting wifi 5 even though it's switched off

Posted by a Superuser, not a Sky employee. Find out more

@Brighthelmstone do you have Sky Q TV boxes as these act as dualband wifi hot spots while you can turn off the 5GHz band on ezch box by going into the engineer's menu - navigate to settings enter 0,0,1 before select - it is not recommended as you are likely to cause issues with the connection if any Q mini boxes to the main box.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Brighthelmstone
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This message was authored by Brighthelmstone This message was authored by: Brighthelmstone

Re: Sky wifi transmitting wifi 5 even though it's switched off

We don't have any mini boxes. I have turned off 2.4 & 5 WiFi on our Sky Q box.

So the only devices that should be transmitting is the router and extender. One of them is putting out 5GHz.

This message was authored by JPR007 This message was authored by: JPR007

Re: Sky wifi transmitting wifi 5 even though it's switched off

Posted by a Superuser, not a Sky employee. Find out more

@Brighthelmstone How is the booster connected? It could be you are picking up its Wi-Fi back haul to the router which is why it keeps disappearing if it's not connected via Ethernet.

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
Brighthelmstone
Topic Author
This message was authored by Brighthelmstone This message was authored by: Brighthelmstone

Re: Sky wifi transmitting wifi 5 even though it's switched off

The router and repeater are connected via Ethernet cable.

Brighthelmstone
Topic Author
This message was authored by Brighthelmstone This message was authored by: Brighthelmstone

Re: Sky wifi transmitting wifi 5 even though it's switched off

I wanted to post what I found out about this question for anyone else who reads this post in future.

 

I found that the Sky wifi repeater transmits an intermittant 5GHz wifi signal all the time. This still happens when 5GHz is disabled on the  Sky Q router (SR203) and a repeater (SE210). It also happens when all devices are physically connected via ethernet cable.

 

I can only assume the repeater is constantly 'looking' for new Sky devices to connect to.

 

In my opinion, this is bad practice.

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