Discussion topic: Sky tv cancellation
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Message posted on 26 Nov 2025 11:52 AM
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Sky tv cancellation
My sky tv and broadband has been taken over by EE. Sky asked me to return all remotes and devices and yet they are still sending me bill? This is not right. I need answers. Should I contact EE to get in touch with SKY?
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Message posted on 26 Nov 2025 11:53 AM
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Re: Sky tv cancellation
@Frankie42 wrote:My sky tv and broadband has been taken over by EE. Sky asked me to return all remotes and devices and yet they are still sending me bill? This is not right. I need answers. Should I contact EE to get in touch with SKY?
Did you contact Sky to cancel the TV subscription? When switching broadband providers using the One Touch Switching service, they can only cancel a broadband subscription with your current provider, they cannot cancel a TV service.
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Message posted on 26 Nov 2025 11:54 AM
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Re: Sky tv cancellation
@Frankie42 wrote:My sky tv and broadband has been taken over by EE.
Your broadband probably has but your TV has not.
Unless you have actually given notice to Sky to cancel the TV service then you still have a Sky TV service...
Message posted on 26 Nov 2025 01:20 PM
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Re: Sky tv cancellation
You perhaps need to have a read of Skys advice on one tough switching in this link https://www.sky.com/help/articles/switching-broadband-provider
especially this section...
Cancelling Sky TV or Sky Mobile
Any TV or Mobile services need to be cancelled separately.
- Cancel Sky TV
- Cancel Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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