We moved house last Thursday and had the engineer come out on Friday (22nd) - he got us connected with internet and tv working but not as they should be. He said it was a sky issue that he escalated but we want an update and can't work out how to get this!
He said he couldn't run the cable from either option - one was too far and one blocked a window of a neighbour so he couldn't run it.
I work from home so this is a big issue I need resolved - the internet is very hit and miss and the tv constantly cuts out and freezes!
and to make matters worse we've had no update but just paid our first bill - to which we haven't recieved the full service we are paying for!! Not the best first week with sky in our new home!
