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Discussion topic: Sky stream not loading

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Craig135
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This message was authored by Craig135 This message was authored by: Craig135

Sky stream not loading

‎30 Oct 2024 03:32 PM

Sky stream not loading any programs. Tested connection via app and says connected to broadband and internet 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky stream not loading

‎30 Oct 2024 04:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Craig135 reboot the Stream puck by disconnecting the power for 10 seconds. If other devices are working normally its unlikely to be an issuue with your broadband.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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