This discussion topic has been answered Discussion topic: Sky stream, new router 4.2 with sky fibre no phone connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 Aug 2025 12:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all, got engineer this morning installed the new 4.2 router for fibre, there is a VOICE light which he says will come on when the phone connects - the phone is connected into the back of the router but currently I have no landline phone? Any ideas why or how long it takes for things to "talk to each other?"
Best Answers
Message posted on 29 Aug 2025 12:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Willoz try rebooting the hub to see if it will pick up the landline. If still stuck tomorrow call Sky.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 Aug 2025 12:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Willoz try rebooting the hub to see if it will pick up the landline. If still stuck tomorrow call Sky.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 29 Aug 2025 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky stream, new router 4.2 with sky fibre no phone connection
@Willoz If you have been transitioned to a Digital Landline, voice light is green, if so then takes 24-48Hrs for the old to gel with the new, any longer then get onto sky right away, neighbour waited over a month with a green light on as she would not listen to any advice, then it took sky 3 day's further to sort it out there end!
Message posted on 29 Aug 2025 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky stream, new router 4.2 with sky fibre no phone connection
Thanks have rebooted router and now all working. Had to figure out number too!!
Message posted on 29 Aug 2025 12:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky stream, new router 4.2 with sky fibre no phone connection
@Willoz Here is the info link to all the sky options for and if you need it next time!
https://www.sky.com/help/page/broadband-digital-hub
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page