Discussion topic: Sky says great, experience suggests it’s not.
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Message posted on 12 Apr 2025 08:26 AM
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Sky says great, experience suggests it’s not.
We are having multiple issues with our guaranteed internet of 150 barely providing 5 when being treated by ookla speed test. My sky multi room boxes keep dropping off from the main box and need restarting continually. Works for a couple of days. The main sky box keeps saying it has lost connection to the internet then it comes back after a bit but this is connected by Ethernet cable. Some issues were supposed to have been resolved when an engineer changed the main box but left the modem as it was.
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Message posted on 12 Apr 2025 10:53 AM
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Re: Sky says great, experience suggests it’s not.
I would contact sky again that definitely does not sound right could be a fault on the link somewhere but i would ask for an engineer to and check it again
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