Sky q box failing when it gets warm

[Stevebcfc]

My internet is dropping out when it gets hot in the room and the only way to get it back is to switch off and allow it to cool down and then start it up it will then automatically connect to the internet, I have had this box for around 4 years 

[Addie15]

Hi there, @Stevebcfc. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.