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Discussion topic: Sky mini box dropping so fi connection

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This message was authored by: jmwafer001

Sky mini box dropping so fi connection

Sky mini box keeps loosing connection - devise and connection . Re booting 3/4 times a day for last 3 days. What's wrong. Netflix's keeps loosing connection also. Twice a day at least.

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This message was authored by: Highlinder

Re: Sky mini box dropping so fi connection

Posted by a Superuser, not a Sky employee. Find out more

@jmwafer001  How long have you had that Sky mini box?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Sparkle5

Re: Sky mini box dropping so fi connection

Mine is too. And the service checker and main sky q says it's connected but every morning I have to reboot the mini box about 15 times and it just doesn't connect. The help.section is useless.

This message was authored by: Daniel0210

Re: Sky mini box dropping so fi connection

Posted by a Superuser, not a Sky employee. Find out more

@Sparkle5 

What time in the morning are you trying this? If it's before 0545 see this link and adjust the settings accordingly (on all boxes)…

 

https://www.sky.com/help/articles/using-the-standby-settings


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
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