Sky max

[Andrewsky99]

Hi have just set up my new sky max hub because I was experiencing buffering issues previously, to resolve i was sent this hub and subscription increased. White dot active and connected established but on testing it was half the power I had previously and obviously still cant stream programes

[lainys]

Hello @Andrewsky99,

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141