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Discussion topic: Sky max pods - new install

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This message was authored by: Gibbsy55

Sky max pods - new install

Hi - I am having full fibre 900 installed and activated on Friday - openreach have already installed the box on the front of the house. I am currently with Virgin and need 2 extender pods to get WiFi across the house. I have signed up for Sky WiFi max but will the engineer bring pods on install day? I don't want to be left with poor / no WiFi in certain rooms then have to jump through hoops with sky to get them. Any advice you can offer would be great.

TIA

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This message was authored by: TimmyBGood

Re: Sky max pods - new install

Posted by a Superuser, not a Sky employee. Find out more

@Gibbsy55 wrote:

will the engineer bring pods on install day?

 

No, they won't 

 

I don't want to be left with poor / no WiFi in certain rooms then have to jump through hoops with sky to get them.

 

I'm afraid that's inevitable: the Enhanced Wall to Wall WiFi Guarantee component of the WiFi Max subscription supplement says that a pod can be despatched once the Max Hub has been in place for 14 days.


 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Sky max pods - new install

@Gibbsy55 Better to get something in place now if you require to have extended wireless as a temp measure. Copy of all the sky max links are below for you.

 

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

 

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