@Farhana92 try testing the pod close to the hub to check k the pod itself. The pod nedds to be added to your account.before it will connect to the hub see here for more https://www.sky.com/help/articles/sky-wifi-booster-setup-max-pod
If you have a dud unit which are rare but can happen call Sky.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
