Sky max issues

[saphie84]

I am currently still in the process of getting my sky max issues fixed as it hasn't been working properly since it was installed last month. I had an open  message kept open which i was told it would be left that way for the moment so that I could contact and send readings as needed however the last advisor I spoke to yesterday has closed it down after rearranging a last min engineer visit I was given yesterday 

[Tom-W19]

Hi @saphie84 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147