Sky max hub router

[Alan172]

Hi just upgraded to a sky max hub the white one and I can't get the settings on my sky app I have tried everything can someone help I have seen this is a known issue 

[Mr+Flibbles+86]

Hi there @Alan172 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Alan172 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Alan172]

It's been sorted thank you