Sky keeps freezing

[Gld1980]

Sky keeps freezing plus there's no dial tone on my landline. Have just had everything installed on Monday. Something isn't right. Could an engineer come over to inspect please? Is there anything you can do please?

[GD1]

@Gld1980  As we are all customers here nothing will happen on the back of a forum post.

[Gld1980]

OK thanks for the reply

 Would you know the best phone number to talk to technical support please?

[Daniel0210]

@Gld1980 
If you definitely need to contact Sky then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum.

Note: We’ve been informed the lines are busier than usual at the moment.