Sky hub

[manicdonna]

After 5 days and numerous phone calls, sky hub still not setting up on mysky app

Have uninstalled and reinstalled mysky app on a number of occasions per sky's instructions....no joy

Sky sent out a sky pod booster thing which would supposedly fix the problem 🙄but obviously  won't connect to hub

Really regretting changing broadband providers now 😢

Any more suggestions before I change back to my original broadband provider with whom I had no problems 

[Danz994]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141