Sky hub's connection to the internet keeps dropping..

[Kevin140]

Hi, my sky router's connection keeps dropping off. The internet light is off. The voice light is amber. I have Sky stream so not only is the internet down but sky stream down as well. 

[Mr+Flibbles+86]

Hi there @Kevin140, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Kevin140 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks