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Discussion topic: Sky hub's connection to the internet keeps dropping..

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This message was authored by Kevin140 This message was authored by: Kevin140

Sky hub's connection to the internet keeps dropping..

Hi, my sky router's connection keeps dropping off. The internet light is off. The voice light is amber. I have Sky stream so not only is the internet down but sky stream down as well. 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky hub's connection to the internet keeps dropping..

Posted by a Sky employee

Hi there @Kevin140, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky hub's connection to the internet keeps dropping..

Posted by a Sky employee

We are still looking to help you Kevin140 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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