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Discussion topic: Sky hub power failure

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This message was authored by: AndyL91

Message posted on ‎01 Jun 2026 09:30 PM

Sky hub power failure

Hi, my router keeps losing power, I think there's a fault. It's gone off 3 times today already and there's no power in the unit

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This message was authored by: caesarome

Message posted on ‎01 Jun 2026 10:21 PM

Re: Sky hub power failure

Posted by a Superuser, not a Sky employee. Find out more

@AndyL91 

Give Sky a call in the morning about this as it might have devloped a fault based on what you have said here.

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This message was authored by: AndyL91

Message posted on ‎11 Jun 2026 01:46 PM

Hub not working

Hi, my hub won't turn on and stay on more than 5 mins. It needs replacing asap please as I need my WiFi to work from home

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This message was authored by: Daniel0210

Message posted on ‎11 Jun 2026 01:49 PM

Re: Hub not working

Posted by a Superuser, not a Sky employee. Find out more

@AndyL91 

Did you contact Sky as advised? Working from home does not get you a quicker delivery. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: caesarome

Message posted on ‎11 Jun 2026 01:54 PM

Re: Hub not working

Posted by a Superuser, not a Sky employee. Find out more

@AndyL91 

What did Sky say when you phoned them about this ?

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