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Discussion topic: Sky hub max LED red upon setup.

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JackEboy125
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This message was authored by JackEboy125 This message was authored by: JackEboy125

Sky hub max LED red upon setup.

‎18 Nov 2024 10:50 AM

I got a text this morning signalling that my WiFi had been activated, so I setup the hub and the light is solid red. When I go to the service checker its telling me the hub is not connected even though it clearly is. Any help would be greatly appreciated 👍.
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Chrisee
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Re: Sky hub max LED red upon setup.

‎18 Nov 2024 01:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@JackEboy125 the red light means the hub is not connected but this is not unusual as the text often comes through several hours before the activation is complste. The work is done by Openreach and can happen anytime up until midnight. If your hub is not connected by tomorrow call Sky but it is pointless calling before then as Openreach report overnight if there are snags.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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JackEboy125
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This message was authored by JackEboy125 This message was authored by: JackEboy125

Re: Sky hub max LED red upon setup.

‎18 Nov 2024 01:54 PM

Thanks for the info, much appreciated. Will see what happens by tonight.

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