Sky hub issues . Voice light orange no Internet light

[J.Lee]

Work computer said internet dropped . Saw internet light - none and voice light on hub orange.  I need computer for work. No engineer visit slot available for nearly a week . 

[TimmyBGood]

@J.Lee 

Unfortunately only Openreach personnel can address external phone line faults: if you've tried restarting everything locally then you're in their hands for timescale.  Working from home makes no difference: it's still a domestic broadband service.