Sky hub despatch

[Hubert_]

My Sky broadband will be live this Friday but I am still waiting for Sky Hub. I know it is still a few days left but it's not even dispatched yet. What should I do?

[caesarome · Accepted solution]

You shouldn't need to do anything as all things being well the hub should be delivered before Friday. If it isn't with you by Friday at the latest and your Eder tracking shows that it hasn't been dispatched then give Sky a call about it.

[DS2DOGS]

what is the phone number

[Daniel0210]

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@DS2DOGS wrote:

what is the phone number

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@DS2DOGS 

Presumably you mean for Sky. 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[DS2DOGS]

THANKS, I WILL LOOK AT THAT BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO ANYONE!

[DS2DOGS]

I TRIED THAT AND STILL CANT GET PASSED THE BOT!

HUB IS DUE TO BE ACTIVATED IN THREE WORKING DAYS AND STILL NOT BEEN DISPACHED