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Discussion topic: Sky home visit

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This message was authored by: Skysurfer

Sky home visit

Hi so I had someone turn up at my door step claiming to be sky saying our copper wiring would need to be updated and to set up appointment for an engineer had a sky hi vid on and sky stickered car. And a ID with name on.  Was asking for personal info which I refused to give. I said surely if there was going to be a disruption to service or update sky would contact me in writing first not turn up at my door step asking for personal details I just happen to work in banking fraud . Wondering if this process is legit? 

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This message was authored by: Daniel0210

Re: Sky home visit

Posted by a Superuser, not a Sky employee. Find out more

@Skysurfer 

It's possibly part of this

https://www.sky.com/help/articles/door-to-door-sales 


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Sky customer since 2001
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This message was authored by: TimmyBGood

Re: Sky home visit

Posted by a Superuser, not a Sky employee. Find out more

@Skysurfer wrote:

 

saying our copper wiring would need to be updated 

 


Presumably being replaced with optical fibre (FTTP) rather than 'updated', which they really should be clearer about.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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